As well as important standard features such as a presence display, chat for easy collaboration between employees and hotkey dialing, the focus is on a personal customer contact. Background information about the customer is made available and the contact history as well as memos are displayed or recorded.
We provide professional technical support with our "ERP / CRM Integration" if required. This package includes the specific requirements as well as a test for plausibility. The setup of the MetaDirectory Import Replicator is also a part of the service like the representation of five user-defined fields.
Are you considering making use of this package and want to get more information?